Before Creating a Job Description: Purge, Then Draft

by Karen Alphonse February 21, 2012

Your trusted Chief Operations Officer has taken a dream job at an international organization, and your local not-for-profit needs to rehire someone to take her place.  What steps can you take to create a space for her successor?  How do you draft the position description to attract and explain the role to the next COO?

This scenario is actually quite complex.  Every departure holds a multi-part story.   It does not really matter whether a professional was asked to resign, voluntarily took cues or moved on to wonderful new opportunity.  No matter the details leading to the departure, in the background are some unspoken goals and expectations that were probably not met.

In the case of the employee who accepted another opportunity, the unmet goal probably had to do with her own career prospects within the organization.  She rightly sensed her opportunities to move up in her current role were limited, so, she joined an organization that seemed to meet the immediate goal for upward mobility and affirmation.

In the case of less pleasant separations, there may be many unmet (unspoken) goals at hand.  The employer organization may have had performance expectations that weren’t met. On the side of the employee, the unmet or mismatched expectations may have involved reporting relationships, professional development opportunities, compensation, overall morale or the corporate culture.  Such factors directly impact employee performance and perceptions of the workplace.    As painful as it might be, it is healthy to confront any and all of these issues prior to taking on the new hire.

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Staffing Needs Are Important in Program Planning, Budgeting

by Sandra Sims October 24, 2011

In a year of higher-than-average unemployment, many working in nonprofits are finding they are providing increasing levels of services to their clientele. For example, homeless shelters have seen a dramatic increase in first-time homeless families which is often caused by job loss.

According to the 2011 Nonprofit Employment Trends Survey from Nonprofit HR Solutions:

It is our belief that direct services continues to be the largest area for anticipated growth as a result of the increased demand in services from the American public as they continue to be faced with the challenges of unemployment, job loss, foreclosures and other issues related to economic hardship and related stress resulting from having to live on less.

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Independence and the Leadership Alphabet

by Fredia Woolf July 7, 2011

Independence Day got me thinking about the meaning of the word independence, which led me to wonder if I could come up with a strong, positive leadership trait for each letter of the alphabet.  Here is my unscientific, yet empirical, list of qualities consistently demonstrated by leaders I admire:

Adaptability, Agility – In a world rife with change and unpredictability, knowing when it is time to flex and when it is time to stay firm is a critical leadership skill as is the ability to reinvent, renew and change with the times.

Boldness – The timid, fearful leader is a contradiction in terms.  People follow those who have the courage to think differently from the crowd, to say what they think and who are ready to take risks and action.

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7 Essentials for an Effective, Sustainable, Healthy Organization

by Fredia Woolf May 10, 2011

What’s the point of any organization? “To make money,” says the businessperson.  “To fulfill our mission,” says the non-profit person.  And so begins the false debate that keeps the two worlds separate and often leads to missed opportunities and wasted potential.  If all organization leaders recognized that both financial viability and an inspiring mission are essential, they could then focus on the key levers that would make their organization effective, sustainable and healthy, thus transforming the experience of work for so many people which, in turn, would transform the performance and results of the organizations they serve.

Here are some guidelines for how to do this. Isn’t it time for businesses and non-profits both to take these principles more seriously and put them into practice?

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Salary Ranges, Part 2: Anatomy of a Range

by Joe Brown April 8, 2010

In my previous post, I made a case for the use of salary ranges as the foundation of a formal compensation program for nonprofit organizations. Particularly for organizations experiencing or have experienced significant growth, the use of salary ranges can go a long way toward ensuring salaries are equitable and competitive while, at the same time, managing compensation costs. We also considered the importance of ranges as a communications tool clarifying for employees their compensation opportunities with the organization as well as the relationship between pay and performance.

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Salary Ranges, Part 1: Why Ranges?

by Joe Brown April 6, 2010

In a recent post, compensation consultant Ann Bares questions whether salary ranges, long a staple of compensation programs among America’s companies and organizations, are still a useful tool given the relatively slow pace of salary annual growth during the past two decades. There is no question that administering salaries — and, in particular, differentiating rewards according to performance — is challenging in what I’ve long described as a “four percent world” (or, perhaps, for the past two years, a “zero to three percent world”). However, I believe that for the vast majority of nonprofit organizations, salary ranges remain an important and effective tool. This is especially true for growing nonprofits, which find themselves adding staff and needing to ensure that salaries are equitable and competitive while simultaneously managing compensation costs.

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The Power of Why

by Joe Brown March 30, 2010

“Why?”

“Because I said so.”

This exchange, perhaps a staple of parent/child relationships, has no place in management. In fact, communicating to employees the why of their work — the context, value and relevance of their work — is vital to both training efforts and to effective coaching. Further, recent research, including a study conducted in a nonprofit fundraising environment, suggests that employees who know how their work positively impacts others are more productive than those who don’t.

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The Buck Stops Where?

by Joe Brown March 23, 2010


“Managers are commonly ill-equipped to understand the dynamics of their compensation costs, never mind monitor and control them.” I was struck by this statement by Chuck Csizmar in a recent post on the Compensation Cafe blog. Chuck was making a case for companies to focus on the return on investment (ROI) for employee compensation, and he went on to discuss the reasons for and consequences of managers making poor compensation decisions.

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Non-profit Job Listings




Advice for Job Seekers
May 14, 2013

I have been preparing myself for leadership for quite some time and am constantly looking for great opportunities. I have identified an Executive Director position that looks like a “dream job” for me. Is the fact that I have been a Chief Operations Officer here for less than a year a hindrance to taking on an Executive Director role at this time?

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May 7, 2013

Question: At my prior job, I held two interim roles. One was that of Interim Executive Director for which I eventually interviewed as a permanent position, but I was not offered the job. When I showed my resume to another recruiter, he began to question me about both interim roles and suggested employers will frown upon the fact that I was not offered either job. Do you agree?

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April 30, 2013

Question: I am preparing a reference list for my job search. So far, I list five male supervisors. What should I be considering when comprising my list?

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April 23, 2013

Question: In your opinion, what do non-profit leaders need most today?

Answer: No-nonsense economies require no-nonsense leaders. Based on what we are hearing from other recruiters, search committees and those actively leading philanthropic organizations, three necessary qualities keep coming to the fore for today’s successful leaders.

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April 16, 2013

Question: I submitted my application to several organizations where I thought my credentials and background for senior leadership would be welcome. The response has been disappointing. What am I doing wrong?

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March 26, 2013

I have read many of your blogs. I use networking as a tool for professional advancement as you repeatedly suggest, but, frankly, it is not working. When I meet people and give them my card, they seem eager to help. When I contact them, few respond and those that do withhold critical information. My longstanding professional colleagues are not helpful either. They do not return my calls or respond to my emails. I am very disappointed in your strategy. Networking is not working.

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March 19, 2013

Q: I am interviewing at a distance for a leadership role with an organization based in Abu Dhabi.  What should I consider prior to the interview?  What should I consider regarding cultural differences? A: Overseas organizations are probably not going to fly you to a formal interview without somewhat getting to know you. Even though you did not [...]

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March 12, 2013

Q: This is my first time working with an executive recruiter.  Do you have any tips ?  I am young and relatively inexperienced at this whole job search thing, and I am anxious to find a great job.  A: Your recruiter is your best ally in the search process.  It only makes good sense to get to [...]

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