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Q:  I am in a search process, and I think I have alienated my recruiter.  After she contacted me and made suggestions about how to improve my materials, I sent my resume on independently.  Now, her client is balking at giving her credit for finding me.  I wish I could roll the clock back and not act so quickly.  What can I do to make things right?

A:  You need to get things right with your recruiter immediately. Your recruiter is your best ally in the search process.  It makes good sense to get to know your recruiter and to rely on him/her for process advice and guidance.  Both experienced and young professionals can benefit immensely from the guidance and advice a recruiter can share.

First, apologize simply and without being defensive.  Recruiters understand there can be confusion about their role and about how candidates should treat them in the search process, so — hopefully — yours should accept your apology without issue.

Going forward, observe the protocol for dealing with recruiters.  That is:

• Keep your recruiter informed about developments between you and the client organization.  In a retained search situation, your recruiter is your advocate and agent.  In a contingency situation, your recruiter is a liaison with the client organization.  Either way, keep him/her informed.
• Report any meetings, phone calls or other interactions.
• Share your interview schedule freely. Do this if the recruiter is not the one organizing the call-backs and meetings.
• Share your impressions, questions and feelings.  The recruiter can steer you in the right direction and may have explanations for circumstances you may not immediately understand.

At the end of the process, whether you are hired or not, be certain to let your recruiter know you appreciated his/her role in the process.   When you leave a professional impression, your recruiter is more likely to circle back to you when other great opportunities arise.

Contact Karen Alphonse at Karena@execSearches.com or visit ExecSearches.com for more information about our career coaching services.

ExecSearches.com is a job board for nonprofit job seekers interested in fundraising, management and executive nonprofit jobs.

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